Privacy Policy

Our Privacy Commitments at a Glance

The following highlights summarise the most important aspects of this Privacy Policy. They do not replace the full document — please read each section carefully.

1. Introduction

This Privacy Policy ("Policy") describes how b665 ("Company", "we", "us", "our") collects, uses, stores, and discloses personal information about players and visitors ("you", "your") who access or use the b665 platform available at https://b665.bet ("Platform"). This Policy forms part of the Terms and Conditions governing your use of the Platform. By registering an account or otherwise using the Platform, you confirm that you have read and understood this Policy and consent to the data practices described herein.

b665 is operated as an internationally licensed online gaming platform. We respect the privacy of all users and are committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles. This Policy applies to all personal data collected through the Platform, including data collected via registration forms, payment processing, customer support interactions, and automatic technical collection methods such as cookies and server logs.

2. Information We Collect

We collect personal information in two broad categories: information you provide to us directly, and information collected automatically when you use the Platform. The specific data points we collect include, but are not limited to:

• Identity data: full name, date of birth, nationality, and a copy of a government-issued identity document where required for KYC verification.
• Contact data: email address, mobile phone number, and residential address, as provided during account registration or subsequent profile updates.
• Financial data: payment method details (such as your bKash or Nagad mobile wallet number), deposit and withdrawal transaction history, and account balance records.
• Technical data: IP address, device type, operating system, browser type and version, time zone setting, and pages visited on the Platform.
• Usage data: betting and gaming activity, session duration, game preferences, bonus usage history, and responsible gaming tool interactions.
• Communications data: records of your interactions with b665 customer support, including live chat transcripts, email correspondence, and complaint records.

You are not obliged to provide all requested information, but failure to provide certain mandatory data (such as identity verification documents) may prevent us from opening or maintaining your account or processing withdrawals.

3. How We Use Your Information

b665 uses your personal information only for legitimate purposes directly related to the operation of the Platform and the delivery of services to you. Specifically, we use your data for the following purposes:

• Account management: to register and maintain your b665 account, process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa and Mastercard, and provide customer support.
• Identity verification: to fulfil our KYC obligations, verify your age and identity, and confirm that you meet our eligibility requirements under these Terms.
• Service improvement: to analyse usage patterns, improve the Platform's performance and user experience, develop new features, and personalise content where appropriate.
• Responsible gaming: to monitor gambling activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and comply with our responsible gaming obligations.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, money laundering, identity fraud, bonus abuse, and other prohibited conduct.
• Marketing communications: to send you relevant promotional offers and updates about b665, where you have opted in to receive such communications. You may opt out at any time.

4. Legal Basis for Processing Personal Data

b665 processes your personal data on the basis of one or more of the following legal grounds, depending on the specific purpose of the processing:

• Contractual necessity: processing is necessary to perform the contract between you and b665, including to operate your account, process payments, and deliver gaming services.
• Legal obligation: processing is necessary to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and tax reporting duties.
• Legitimate interests: processing is necessary for b665's legitimate business interests, including fraud detection, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: where you have given your express consent to specific processing activities, such as receiving marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Sharing of Information

b665 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with third parties only in the following limited circumstances:

• Service providers: we engage trusted third-party service providers who process data on our behalf, including payment processors (bKash, Nagad, Rocket, Upay), KYC verification providers, fraud detection services, and IT infrastructure providers. These providers are contractually bound to process your data only for the specified purpose and in accordance with our instructions.
• Game providers: our game studio partners such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited technical data necessary to deliver their games on the Platform. No personally identifiable financial data is shared with game studios.
• Legal and regulatory authorities: we may disclose your personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law or valid legal process, including anti-money laundering investigations.
• Business transfers: in the event of a merger, acquisition, or sale of all or substantially all of b665's assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

Where b665 shares personal data with third-party processors, we require those parties to maintain appropriate technical and organisational security measures and to use the data only for the purposes for which it was shared.

6. Cookies and Tracking Technologies

b665 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support Platform security. The types of cookies we use include:

• Strictly necessary cookies: required for the Platform to function correctly, including session management, login state persistence, and security token validation. These cannot be disabled without breaking core Platform functionality.
• Analytics cookies: used to collect aggregated, anonymised data about how visitors use the Platform, which pages are most visited, and where users drop off. This data helps us improve the Platform experience.
• Preference cookies: used to remember your settings and preferences, such as your selected language and notification preferences, so you do not need to re-enter them on each visit.

You may control cookie preferences through your browser settings. Please note that disabling certain cookies may affect Platform functionality. b665 does not use cookies to track your activity on third-party websites unrelated to b665.

7. Data Retention

b665 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, this means that account data is retained for the duration of the account relationship and for a period thereafter as required by anti-money laundering regulations and financial record-keeping obligations — typically five years from the date of account closure or the last transaction, whichever is later.

Where personal data is no longer required for any legitimate purpose and no legal retention obligation applies, b665 will securely delete or anonymise the data in accordance with our internal data deletion procedures. You may request early deletion of your data subject to applicable legal obligations by contacting [email protected].

8. Data Security

b665 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include 256-bit SSL encryption for all data in transit, secure server infrastructure, access controls limiting data access to authorised personnel only, regular security audits and penetration testing, and real-time fraud monitoring systems.

While b665 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is entirely secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, b665 will notify you without undue delay in accordance with applicable notification obligations.

9. Your Data Rights

Depending on your jurisdiction and the applicable data protection framework, you may have some or all of the following rights with respect to your personal data held by b665. To exercise any of these rights, please contact us at [email protected].

10. Third-Party Links and Services

The b665 Platform may contain references to or integrations with third-party services, such as game studios and payment processors. While b665 takes reasonable steps to ensure that third-party partners maintain appropriate data protection standards, we are not responsible for the privacy practices of third-party services operating under their own privacy policies. We encourage you to review the privacy policy of any third-party service you interact with through the Platform.

11. Children's Privacy

The b665 Platform is strictly for persons aged 21 and above. b665 does not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 without verified parental consent, we will take immediate steps to delete that data. If you believe that a minor has accessed or registered on the Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate remedial action.

12. Changes to This Privacy Policy

b665 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users by email or via an in-Platform notification. Your continued use of the Platform following any update constitutes your acceptance of the revised Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way b665 handles your personal data, please contact our dedicated privacy support team. We are available 24/7 and aim to respond to all privacy-related enquiries within 30 days.

Email us at: [email protected]